Drip Ninjas – IICRC #70172014
Stop the Water Damage Before It Spreads.
We’re at Your Door in Columbia
Within 2 Hours, Day or Night.
A Drip Ninjas team member picks up whenever you call,
even if it’s 2 a.m.
We get the water out and the drying started on the first visit.
★ 5.0 from 122 Google Reviews · Owned by an IICRC Master Water Restorer · On Site in 2 Hours or Less
Reading this after hours? Call anyway. Someone at Drip Ninjas answers. We don’t use an answering service.
You see what’s water damaged and what it will take before any equipment goes in.
You Choose Who Restores Your Home
Your insurance company can recommend a restoration company. Regardless of who they suggest, the choice is still yours. Once you sign the work authorization, we deal with your adjuster directly, document every wet room with photos and moisture readings, and write the estimate in the same software adjusters use. You stop being the go-between. Not sure the damage is covered? Say so when you call. Local insurance agents send us out to look before their clients file a claim, and we’ll tell you what we see.
The on-site assessment is free anywhere in the Columbia area.
Water Damage Restoration, From Your First Call to the Last Repair
You call, and we get moving.
A Drip Ninjas team member picks up, asks what’s happening and where you are, and tells you when we’ll be there. Water still coming in, a flooded crawlspace, or a water heater that let go counts as an emergency. Your 2 hours start the moment we pick up, and we start work on that first visit. A leak you found after the fact usually gets us there the same day.
We walk the house and show you what’s wet.
The assessment takes 30 minutes to an hour, and it’s free anywhere in the Columbia area. We use moisture meters and a thermal camera, no cutting, and follow the water from where it started to everywhere it traveled. Then we go through it with you: what has to come out, what can dry in place, and what it will take. Homes built before 1980 get lead and asbestos testing before any demolition.
The water comes out and the drying starts.
We pull the standing water, seal off the wet rooms as a drying chamber, and set a dehumidifier and air movers sized to that space. The equipment is loud and it runs around the clock; turning it off at night adds days to the drying. Older homes sometimes can’t power all of it on one circuit, and we’ll ask before we use the range or dryer outlet. Drying takes 5 to 10 days, and we check the readings along the way.
We handle the insurance side.
You file the claim, and the paperwork after that is ours. You sign a work authorization and a direct-pay authorization, and from there we talk to your adjuster, send the photos and readings from every wet room, and write the estimate in the same software adjusters use.
We put your home back the way it was.
The structure dries, then we write the repair estimate, submit it to your insurance, and manage the trades we’ve vetted for flooring, drywall, and paint. You deal only with us, and the repair work carries a one-year warranty. Small repairs take one to three days. Larger rebuilds with new flooring, drywall, and cabinets run four days to three weeks, and the biggest variable is how fast your insurance company approves and pays.
Drip Ninjas water damage restoration project photos
Water on the floor right now?
Call 803-590-1170.
We’re at your door within 2 hours.
Why Columbia Homeowners Call Drip Ninjas for Water Damage
We repair the water damage Columbia homes get: burst and split pipes, water heaters that leak, refrigerator and dishwasher lines, toilets that ran all night, flooded crawlspaces, and roof leaks after a storm. Four things that come with the call:
We work for you.
Drip Ninjas has no vendor contract with any insurance company. Your insurer pays the bill, and you’re the one we answer to, from what comes out of the walls to what goes back down on the floor.
We dry the wet rooms as a sealed chamber.
We close off the wet area with containment and magnetic doors and size the dehumidifier and air movers to that space. A sealed chamber dries faster than fans pointed at an open room, and it keeps the rest of your house separate from the job.
The owner holds every Master designation the IICRC offers.
Shannon Frazer, who owns Drip Ninjas, is an IICRC Master Water Restorer, Master Fire and Smoke Restorer, and Master Textile Cleaner. The IICRC says 3.7% of the people it certifies get that far, and you can check each one on the IICRC Global Locator. Drip Ninjas is an IICRC Certified Firm, #70172014.
One number to call, and one company accountable for all of it.
The drying, the insurance paperwork, and the repairs all run through us, from the first call to the last coat of paint. Anything a trade we brought in gets wrong is our responsibility to make right. The repair work carries a one-year warranty.
You’ll reach someone who can have a truck moving within 2 hours.
Hear from Your Neighbors in Columbia, SC
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Frequently Asked Questions
Should I call my insurance company first, or a water damage restoration company?
Call us first, at 803-590-1170, and get someone on the way to stop the damage. Then call your insurance company. Take photos while you wait, and shut off the water if you can. Sudden losses like a burst pipe or a failed water heater are usually covered by homeowners insurance, and damage from a leak that has been going on for months often isn’t. We’ll look at what you have and tell you whether it looks like a covered loss before you file. Local insurance agents send their own clients to us for exactly that look. Your policy also expects you to keep the damage from getting worse, and getting the water out and the drying started counts.
It's been wet for a few days. Is it too late to repair the water damage?
No, and the sooner you call, the more we can save. Water keeps moving into subfloors, drywall, and cabinets after the surface looks dry, and mold doesn’t wait long. We see this most with a leak somebody was told to “put a fan on.” The fan dries the surface and the subfloor under it stays soaked. We’ll meter the floors and walls and tell you what’s still wet. Mold that has already started is a separate job; see the details on our mold page.
What happens during the free water damage assessment? Do you cut into my walls?
No cutting on the first visit, except in the rare case where you ask us to look behind something. We walk the house with moisture meters and a thermal camera, find where the water came from, and follow it to see how far it traveled. Then we show you the readings and explain what has to come out, what can be dried in place, and what it will take. Homes built before 1980 and all commercial buildings get lead and asbestos testing before any demolition. The visit takes 30 minutes to an hour and is free anywhere in the Columbia area.
Will you tear out more than you have to during the water damage cleanup?
No. We start at the source and work outward, and we remove only what the meters say is too far gone to dry. Carpet pad, soaked drywall, and particleboard subfloor usually have to go. Hardwood and plywood subfloor can often be saved when the drying starts fast. Everything we remove gets photographed and listed for your insurance, and you see the plan before we start.
Do you do the water damage repairs, or just the drying?
Both, and you deal only with us. The drying is Drip Ninjas start to finish, and we manage the trades we’ve vetted for flooring, drywall, and paint. Your home goes back to the way it was before the water, with a one-year warranty on the repair work.
How long does water damage repair take?
Drying takes 5 to 10 days. Small repairs take one to three days after that, and larger rebuilds with new flooring, drywall, and cabinets run four days to three weeks. The biggest variable is how fast your insurance company approves and pays, and we’ll tell you where things stand at every step.
What causes water damage in Columbia homes?
The water damage we see most often in Columbia starts with plumbing, appliances, or a water heater inside the house. CPVC supply lines split, often with no warning in older homes. Refrigerator, dishwasher, and washing machine lines leak behind the appliance for weeks before anyone notices. Water heaters let go all at once. Toilets and sinks overflow, HVAC drain pans leak into the ceiling below, and worn grout lets shower water through the tile and into the subfloor. Weather adds its share: roof leaks during storms, and pipes that freeze on the handful of nights each winter that drop into the teens. We’ve also pulled a crawlspace full of water that started with a dog chewing a hose off the spigot. The source matters less than the clock; whatever started it, the damage grows the longer the water sits.
How does water damage get worse over time?
Water keeps doing damage after the surface looks dry, and the cost goes up with every day it sits. In the first hours, water runs under flooring and wicks up into drywall and door casings, so the wet area is bigger than the puddle. Over the first few days, particleboard subfloor swells and crumbles, drywall softens, and mold starts in the dark, damp spots a fan never reaches: under the floor, behind the cabinet toe kicks, inside the wall. A musty smell usually shows up before anything visible does. Weeks in, cabinets and framing are involved, and the job has moved from drying to demolition. Your insurance company watches the same clock. A sudden loss you acted on quickly is usually covered; a leak that sat for months is often treated as neglect and denied. The homeowner who calls the day it happens generally keeps the floors. The one who waits a week is usually replacing them.
Water still on the floor? Call Us 24/7: 803-590-1170. We’re at your door within 2 hours.





